Business services in general, describes work that supports a business but doesn’t produce a tangible commodity. Agents, consultants, auditing, management, planning etc falls under business services. A good business company aligns the need of its customers and supports the business goals, thereby facilitating the ability of the company to be profitable. Unlike product based business, you cannot make money while you sleep in service based business. With thorough knowledge of the field one can success in any business service.
- People like to do business with someone they know. Expand your network by attending events and joining organizations.
- Be crystal clear on your services. Ask yourselves the following questions.
- What’s your unique service ?
- How it is going to benefit your customers ?
- What’s your price ?
- Since there is no product to sell, you are solely dependent on your employees for your business. If you put a smile on their face, you can achieve more than your target. Build strong bonds with the staffs.
- Professional services like marketing and management is all about relationships. By having a smooth relationship with your staffs, you can make everything fall in line easily.
- Hire the right professionals. No customer likes his service provider learning on his job. Recruit only the best people with the right base skills.
- Be visible everywhere. Enhance your presence in social medias and other paid source of advertisements. Create your own brand name in that particular field.
- Over exceed your client’s expectations for getting repeat business and word of mouth referrals.
- Get verified government certificates in your field. This creates trust in people’s mind.
- Get feedback from your customers. Not all the clients will point the mistake you have made. You need to pull it out from them. Ask for feedback and apologize if you have let them down in any way.
Bizbilla is a b2b portal which facilitates the business service providers like consultants, agents, marketers etc by allowing them to interact with their clients under one roof. Join and promote your business in digital media.